Creating an ABF Pay personal account is simple and can be done remotely. To start the process, click the “Sign Up” button. After the submission of a registration form, you will be asked to verify your account by submitting your personal documents. They will be reviewed by our Compliance department. This step can take up to 3 business days. In some cases, we may ask you to provide additional information in order to complete the procedure in accordance with regulatory requirements.
For the verification process ABF Pay uses remote identification tools. To initiate the verification click the “Verify” button in the Client office and follow the instructions provided. To complete the verification you will need to upload a photo of your ID document (Passport or National ID card), Proof of address document and pass liveness check. The documents will be reviewed by our Compliance department.
Verification of a personal account can take up to 3 business days.
A virtual wallet, also known as an e-wallet or digital wallet, is a digital tool that acts as your secure and convenient all-in-one solution for managing your payment methods and making financial transactions. Think of it as a digital version of your physical wallet, but with added features and convenience.
In order to receive funds to your ABF Pay vWallet, you should provide your full account details to the payer. These can be found in your Client office:ABF Pay Web Client office → Sign in to your ABF Pay account → Go to the Receive tab at the top of your screen → Click on the vWallet that you need the information for → Click the Copy details Button and share the details.
To make a transfer you need to click on the “Send” tab in the Client office, choose the vWallet you want to transfer from, choose transfer type and fill out the transfer amount and reference. Choose the recipient from your Recipient list or add a new recipient. Review the transaction details and confirm the execution.To add a new recipient to your Recipient list you should click on the “Recipients” tab in the Client office, choose the recipient type and fill out the required information. For bank recipients you need to provide us with the account details and account holder information, including address. To add another ABF Pay client you only need their email address.
You can receive funds in EUR, GBP and CHF through our payment application. Also you can receive funds in AUD, CAD, CHF, CZK, DKK, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SAR, SEK, SGD and ZAR. The above mentioned currencies are converted into your wallet currency.We're continuously working to expand our currency options to provide you with even more flexibility. In the near future, the number of currencies accepted for receiving funds will be increased, allowing you to manage your finances with even greater ease. Keep an eye on our updates as we strive to offer you a more comprehensive and versatile payment solution.
You can send funds in EUR, GBP and CHF through our payment application. Also you can send funds in AUD, CAD, CHF, CZK, DKK, GBP, HKD, HUF, ILS, JPY, MXN, NOK, NZD, PLN, RON, SAR, SEK, SGD and ZAR. The above mentioned currencies are converted into your wallet currency.We're continuously working to expand our currency options to provide you with even more flexibility. In the near future, the number of currencies accepted for sending funds will be increased, allowing you to manage your finances with even greater ease. Keep an eye on our updates as we strive to offer you a more comprehensive and versatile payment solution.
You can send funds to jurisdictions all around the world, with the exception of countries that are listed on our or our partners’ blacklists. We have a broad international reach, and we aim to provide you with a convenient and inclusive platform for receiving funds securely.List of prohibited jurisdictions: Afghanistan, Albania, Bahamas, Barbados, Belarus, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, Central African Republic, Croatia, Cuba, Democratic Republic of the Congo, Equatorial Guinea, Eritrea, Gaza Strip, Guinea Bissau, Haiti, Iceland, Iran, Iraq, Jamaica, Jordan, Lebanon, Libya, Mali, Mongolia, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Panama, Philippines, Russian Federation, Somalia, South Africa, South Sudan, Sudan, Syria, Tanzania, Trinidad and Tobago, Uganda, Ukraine, Vanuatu, Venezuela, Vietnam, West Bank, Yemen, Zimbabwe.If you have any specific questions about a particular jurisdiction or need further information, please don't hesitate to reach out to our support team, and they'll be happy to assist you.
You can receive funds from jurisdictions all around the world, with the exception of countries that may be listed on our or our partners’ blacklists. We have a broad international reach, and we aim to provide you with a convenient and inclusive platform for receiving funds securely.List of prohibited jurisdictions: Afghanistan, Albania, Bahamas, Barbados, Belarus, Botswana, Burkina Faso, Burundi, Cambodia, Cameroon, Cayman Islands, Central African Republic, Croatia, Cuba, Democratic Republic of the Congo, Equatorial Guinea, Eritrea, Gaza Strip, Guinea Bissau, Haiti, Iceland, Iran, Iraq, Jamaica, Jordan, Lebanon, Libya, Mali, Mongolia, Mozambique, Myanmar, Nicaragua, Nigeria, North Korea, Pakistan, Panama, Philippines, Russian Federation, Somalia, South Africa, South Sudan, Sudan, Syria, Tanzania, Trinidad and Tobago, Uganda, Ukraine, Vanuatu, Venezuela, Vietnam, West Bank, Yemen, Zimbabwe.If you have any specific questions about a particular jurisdiction or need further information, please don't hesitate to reach out to our support team, and they'll be happy to assist you.
Pooled IBAN, also known as a shared IBAN, is an IBAN that is shared among multiple users or accounts. It's like having a shared account where multiple users can send and receive funds using the same IBAN.Individual IBAN provides you with a unique, dedicated IBAN that is exclusively associated with your account. It's like having your own personal bank account within the application. The primary difference between pooled IBAN and individual IBAN lies in how the IBAN is shared and used. Pooled IBAN is shared among multiple users, making it convenient for collective activities, while individual IBAN provides a dedicated account with isolation and customization options for personal or business needs. You can choose the one that best suits your specific requirements within our payment application.
ABF Pay offers individual IBANs to customers in many countries, making it easy for residents to manage their financial transactions. Receiving an Individual IBAN is available for the residents of the following countries: Austria, Belgium, Bulgaria, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Netherlands, Norway, Portugal, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom of Great Britain and Northern Ireland, Cyprus, Liechtenstein, Luxembourg, Malta, Monaco, Gibraltar.
The monthly maintenance fee for your vWallet is scheduled to be deducted 30 days after your profile verification date. Subsequent deductions will occur at the same interval, every 30 days thereafter. This ensures that you have a consistent and predictable schedule for the deduction of maintenance fees, allowing for effective account management and financial planning. If you have any more questions or need further assistance, please don't hesitate to contact our support team.
Contacting our support team is easy and convenient. You have multiple options:Email: You can reach our support team by sending an email to support@abfpay.com. We typically respond promptly to assist you with your inquiries.Ticket System: If you've already registered in our system, you can create a support ticket. Simply log in to your account, navigate to the "My tickets" section, and submit a ticket with your questions or concerns.Online Form: Alternatively, you can visit our website and fill out the contact form available in the "Contacts" section. Provide your details and a brief description of your query, and we'll get back to you as soon as possible.Our support team is dedicated to providing you with the assistance you need, so feel free to choose the contact method that suits you best. We're here to help.
We highly recommend enabling two-factor authentication (2FA) to protect your personal data and secure payments.To enable 2FA follow this simple instructions:
Choose Your Path: Personal or Business Accounts
Whether you're looking to manage your personal finances or enhance your business operations, our platform has the right solution for you. Select a Personal Account for intuitive money management or a Business Account to empower your enterprise with advanced financial tools.